Testimonials from Customers Like You

I have used O''Briens Carpet One several times over the last few years. They have worked with me to find the best product available to fit my budget, and delivered and installed promptly and professionally. Thank you! — Alice

 

I have used them twice - once for carpet and once for wood floors. Both times were a wonderful experience. Professional installation with no mess! — Review via Foursquare

 

My son enjoying reading a book on the comfy carpet instead of on the couch! We love our new carpet!!! Thank you! — Shae Comstock (image to right)

 

Hope you are having a great holiday season. Just wanted to send along this note to report an excellent customer experience with our recent purchase and installation of carpet from O'Briens. You connected Bev to us and S. was very pleased with her interaction with Bev all the way through the process. There were a couple of hiccups surrounding the original delivery and install dates. But that all worked out to a successful conclusion. Bev kept S. informed throughout, which she appreciated. We know "things" happen, but how they are dealt with, we believe, is the true measure of service. I am not aware of the names of the two men that did our installation yesterday, but that went really well. They took extra care during the installation and their second effort on a seam was much appreciated, making sure it was just right. in our world today, it seems like consumers are more prone to complain rather than compliment. In light of that, I wanted to make sure you knew about our great experience with your company. Warm regards and a happy new year. — P.E.

 

 

 

Beautiful fix. Thanks to all involved for getting us a beautiful family room, bath room and laundry. The finished product is just wonderful. — Charlie & Kathy Upton (image to left)

 

O’Brien’s Carpet One Floor and Home in Colorado Springs was superb in helping us select and install the correct type and style of durable and attractive Lee’s carpet in our new basement exercise room. They arranged the estimator’s visit and the expert installation of 864 square feet of carpet promptly, keeping us informed throughout the process with charm and wit while answering every question we had on the spot. The installers,were very concerned and thorough, informing us about every aspect of their installation as well as the unexpected availability of free binding of the remnant as a “bonus” area rug. O'Brien's arranged for the free binding and coordinated the return of the remnant to the warehouse. She called us and scheduled our pickup of the area rug as well. We have been using O’Brien’s for seven years for hardwood flooring and carpet installations in our remodeled rural home and could not be happier as repeat customers. A comfort is the uniform high quality of all the sales and service representatives and the continuity of ownership and ability to chat with the owner of this store each time we visit. O’Brien’s Carpet One Floor and Home in Colorado Springs has our highest recommendation to any potential customer. — Jim & Paula Kendrick

 

 

Thank you for your professional expertise and assistance in helping with our carpet selection. We look forward to having our lower level project complete with brand new carpeting. We appreciate O’Briens Carpet One and the professional service we have always received over the years, thank you for that.— Name Withheld

 

I did not want the New Year to evolve without saying thank you! My basement has been completed, and I am very pleased with the contractors you contacted on my behalf. Everyone did an exceptional job! Everything worked out well, walls, carpet, and replacement of furniture. I am enjoying my new basement. — Name Withheld (testimonial sent to Allstate Insurance company, honoring O'Briens Carpet One for the carpet installation)

 

The installation folks were fantastic and their work was flawless! My wife and I are extremely impressed! — Name Withheld

 

The carpet installers were the most pleasant and professional crew I've ever had at my home. — Name Withheld